APEX Support

APEX Support

Need help with APEX MT5, licensing or activation?

Before contacting support

  • Windows 10 or 11 (64-bit)
  • MetaTrader 5 installed
  • Your MT5 trading account available for activation

Licensing

One APEX licence is linked to one MT5 trading account. If you move to another computer, reinstall Windows or need an account transfer, contact support.

Contact

Email: wb.ai.automation@gmail.com

When contacting support, include your order number and a short description of the issue. Never send your trading password, API secret or other credentials.